Our mission is to prevent homelessness by connecting at-risk people with resources including eviction support, educating stakeholders like landlords on available services, and fostering stronger connections between organizations to create a more efficient ecosystem of homelessness assistance.
Are you at risk of losing your housing?
Call 650-674-2836 (650-67-HAVEN) between 9am and 5pm on a weekday.
Our volunteers strive to answer immediately or call you back within 4 business hours so that we can proactively help you to stay housed.
Anyone in Santa Clara County can call 650-674-2836. During the call, an intake coordinator will first find out whether the caller has any likelihood of getting help from the Homelessness Prevention System. If they have a chance, then they will be transferred to the HPS voicemail inbox.
If the household is unlikely to get help from the HPS, then we collect their info and send it to our case worker. The case worker sends them a custom plan with details about which rent assistance programs they will likely qualify for.
If a client does not qualify for any accessible third-party rental assistance programs, they join our short waitlist to get funding via HavenSafe.
While they are on the waitlist, we can call their landlord in hopes of de-escalating tensions. Our goal is to ensure that a court case is not filed.
919 The Alameda
San Jose, CA 95126
Note: If you are a new client, call 650-674-2836 and we will get back to you within 4 business hours. We do not offer walk-ins, but if you require an in-person intake, just let the us know and we will set up a meeting near your home or at a library.